One of the hottest trends in the social sector is entering its second decade. The "Collective Impact" movement, first introduced in 2011, has become the go-to model for countless nonprofits, foundations and philanthropists seeking to make a bigger difference on pressing challenges.
In Evan's latest Forbes piece, he examines whether collective impact is all it's cracked up to be, or whether it's time for a new paradigm. After dozens of conversations with nonprofit leaders, funders and even the leaders of collective impact efforts, it's clear there is widespread concern that the collective impact movement has not delivered its intended results. That's why Evan proposes moving from the framework of collective impact to the concept of customer first.
What does he mean by customer first? Check out his latest column at the link below to learn more. And let us know what you think! Do you agree that the social sector needs a paradigm shift or is there more to collective impact than what he's seeing?
